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DEPOSIT & CANCELLATION POLICY

Last updated: 22 December 2021

Deposit & Payment

To confirm your booking, a deposit equivalent to 20% of the total value of the booking is required. In case this requirement is not met, we will assume your retreat will not take place at our venue, and we will open-up the dates to other retreat organisers.

The remaining balance (80%) will need to be settled 4 weeks prior to the start date of your event.

Cancellation Policy:

  • Cancellations made less than 4 weeks prior to the start date will not be refunded under any circumstances.
    In case of a change in governmental travel policy relating to Covid-19, your event may be postponed at any time. We will then agree on an alternative date to host the retreat under the same conditions, within a year of the original date.
  • We ask that you keep us informed on changes in number of attendees as soon as possible. Participant numbers can be changed (increase = subject to availability) up until 48 hrs. prior to the start date.
  • We have a minimum number of 10 participants. If you have less than 10 participants, you will still have to pay for 10 – this is to cover our costs.

Individual Cancellations related to Covid-19: If any participant has to cancel because they have contracted Covid-19 or have to quarantine because they have been in contact with a patient, their booking can be cancelled free of charge at any time, upon presentation of the related documentation, i.e. positive test or communication from the health authority.

We do however maintain the minimum number of 10 participants, as mentioned under the Cancellation Policy.